Privacy Policy

Privacy Policy

At Bontalicious, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

  • Personal Information: Name, email address, phone number, shipping/billing address, payment information.
  • Order Information: Items purchased, order total, order history.
  • Device Information: IP address, browser type, device type, cookies.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and payment processing.
  • To communicate with you about your order, updates, or promotions (with your consent).
  • To improve our website, services, and customer experience.

3. Sharing Your Information

We do not sell your data. We may share your information with third parties only to help us fulfill your order (e.g., payment processors, delivery partners like Royal Mail) or as required by law.

4. Your Rights

  • You can request access, correction, or deletion of your personal data.
  • You may opt out of marketing communications at any time.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies

Our website uses cookies to provide you with a better browsing experience and for analytical purposes. You can manage your cookie preferences through your browser settings.

7. Contact Us

If you have questions or concerns about our privacy practices, please contact us at:
Email: info@bontalicious.co.uk