Shipping & Delivery

Please Read Before Ordering!

We currently have 2 postal dispatch days: Tuesday and Thursday (unless stated otherwise).

• If you order between Wednesday – Sunday, your bakes will be freshly baked and dispatched on Tuesday.
• If you order on Monday or Tuesday, your bakes will be dispatched on Thursday.
• The cut-off time is midnight.

Want your bakes for the weekend? Please order on a Monday or Tuesday for Thursday dispatch.

IMPORTANT: Please provide the correct email and contact number when ordering, as this is how Royal Mail will send your delivery/tracking confirmation.

Note: Bontalicious postal boxes are too big to fit in your letterbox. Please consider this when ordering.

• If you won’t be home, leave a note for the postman
• Or use the tracking email/text from Royal Mail to choose a ‘safe place’, a ‘neighbour’, or to rearrange delivery.

We use Royal Mail Tracked 24. While 90% of orders are delivered the day after dispatch, it is not guaranteed as next day delivery.

Royal Mail states delivery takes 1–3 working days from dispatch. Please allow up to 3 days for your bakes to arrive.

We cannot be held responsible for delays caused by Royal Mail.